This
is the 5th indicator of yours I've
installed...you guys have great
products ... I really like that EGT 701
unit! Thanks for your support.
Jim Von Zabern
| Boeing Commercial Aviation
As a proud owner of one of your EDM
900 units, I find it mandatory to write
you to tell you of my experience with
your Technical Support crew. In
particular, I worked with Donald
(initially) and finally with Dennis.
At first I had a problem with my
fuel tank sending units. This is an
Experimental GlaStar which I have
recently completed building. The
problem, diagnosed by Donald, was that i
had the wrong sending units. Then, after
replacing the sensors, I was having
difficulty getting the sending units'
calibration figures to the EDM. This was
a software issue and Dennis was a great
help with that. After all was said and
done, it turned out to be pilot error.
This afternoon, while using a cell
phone, Dennis was able to direct me
through the communication problem. The
unit is now functioning at %100.
Through it all, your employees
displayed considerable patience,
courtesy and knowledge. I have no
reluctant recommending your company to
anyone. And working with your Tech
Support is icing on the cake.
GlaStar - N954BR
I recently
purchased a JPI EDM-Twin (EDM 760) for my
P-Baron that i juts purchased. I was at 21,000
feet and cruising between Denver and Cleveland
when I noticed that the CHT on the # 4 right
engine was climbing to a dangerous level. I
tried several thins but was unable to confirm
what was wrong. I throttled the engine back and
made a provisional landing in Omaha. Inspection
revealed a crack in the cylinder that was 3/4
around the entire jug. If i had not had the JPI
i probably would have had a catastrophic engine
failure. The cylinder was changed and no other
damage was noted. It appears the JPI has already
paid for itself in the first several months.
I chose the EDM 700 over the
UBG-16 for the simple reason that the instrument
has all the features I desire. I find that the
faster probe response combined with the
"overlean" graph capabilities make the EDM 700
simply better! Getting free software with an
actually functioning data recording option is
just the icing on the cake.
I tried the UBG-16 but found
that it does not offer real data recording
functionality, does not display fuel flow
information (only GPH) and I had recurring
problems with jumpy EGT readings. I have had
situations where the one EGT bar jumps up and
down, plus or minus 20 degrees making it
impossible to find peak EGT. After purchasing my
new EDM 800 I have had no problems. You guys
make a great product!
I decided to trade in my
UBG-16 for the more advanced EDM 700 4C as the
data recording capability and overall unit would
better suit my aircraft. This will be a great
help in my Lancair 360 mk2 to be fitting a
higher quality unit in my Lancair. To some
things up Dollar for Dollar JPI has the
aircraft market covered!
I decided to trade in my
UBG-16 because I haven't been able to get the
MUX8A data recorder to download engine data to
my laptop. I installed the UBG-16 in July 2004
in my A36 Bonanza and despite my many attempts
with support technicians at EI, I have been
unable to get this key feature to function
properly. The EDM 700 is the industry standard.
I decided to trade in my UBG-16 simply
because i don't trust it. Last summer I
completed the installation of an overhauled
engine in my Bonanza and installed the EI
UBG-16. On the first few flights i stayed below
leaning altitude and everything was working
fine. Later I took my wife on a longer cross
country flight and this was the first time i
went to an altitude where I would be able to try
the lean find feature. While leaning I watched
the temperature bars and digital EGT readout,
noticing the temps all rising and some starting
to fall but I didn't get any "peak found" alert.
I kept leaning still no peak alert, then finally
the engine started to cough and I richend it up.
I did this a couple more time each time never
getting a peak find indication and each time
leaning until the engine started to cough. I
read though the manual and checked the procedure
i was using; it looked like i was doing it
right. So on with the test flight, same results.
I called EI to talk about it thinking i must
have a faulty unit, but EI told me this was
normal?!?! The went on to tell me that the
proper leaning procedure with the UBG-16 should
take 5-10 minutes. Pull out on the mixture, wait
a couple minutes and repeat until you get a peak
indication. I thought that all sounded fishy but
went ahead and did a couple more test flights.
They were right, it took about 5-10 minutes
pulling out a little at the time and I finally
get a peak reading. I don't know where EI gets
off telling people they have fast response
probes, maybe that's where the catch phrase
"fastest ungrounded probes" comes to play. After
installing my EDM 800 I realize how peak find -
is and should be working. The EDM 800 does
everything it was advertised to do. Now thinking
back on on the EI's UBG-16, I can't say if it
was their probes that were being really slow or
if they have faulty programming in identifying
the peak. Either way i am really satisfied
with my new EDM 800 and I couldn't ask for more.
I traded in my UBG-16 for the EDM 700
because the UBG-16 does not offer data recording
functionality for my fuel flow information
(maybe because the UBG-16 only displays GPH, I
find this misleading on EI's part). I also have
had recurring problems with jumpy EGT readings
on my UBG-16. That's when i decided to do it
right and go with JPI.
My FS 450 is so useful in my Cessna 152 that
I have been a huge promoter of your product. I
wish all Cessna's would come factory equipped
with your gages. Great instrument!
The purpose of this note is to thank you for
your business ethics, something that is so often
missing in business today. Thank you.
Thank you for the prompt and courteous
service I received from you and your staff!
When I described my #5 CHT problem to you
you immediately mailed me out a new probe
without any hesitation. What great Customer
Support!
"I have
always flown with and eagerly supported J.P.
Instruments as I feel that not only do you folks
have the very best instruments, but also provide
the very best in customer support. Your
products are the very best out there and I truly
believe that every aircraft should be equipped
with JPI products."
"Your customer
service is great! I've recommended your
products to several pilots because of your
customer service."
"Just
finished installing your J.P. Instruments in my
late model Cessna 182S. Cessna's stock EGT is
located below the collection of the three
exhaust pipes on the left side. I like to keep
under 1400°F EGT temps. I found out in short
that using the Cessna EGT to peak and enrichen
the mixture 50° will allow temps significantly
higher than 1400°. A good reason for your
prospects to buy one of your analyzers; they can
know for sure what is going on in their
engines. I'm glad that I did! My second
analyzer from J.P. Instruments... I'm very
pleased!"
"This is my third
J.P. Instruments, FS-450 that I have installed in
aircraft I have owned. I will not own an
aircraft without one. It's much more accurate
than mechanical gauges."
"With the support I've
received to date, I have no worries if warranty
issues should come up."
"Just
wanted to let the technical support staff know
that they are a pleasure to deal with both
before and after the sale. While customer
service has been lost with many companies JPI
sets the standard for the aviation business. You
guys make the customer want to do business with
J.P. Instruments"
THE
EDM 760
Now even twin engine
aircraft owners can take
advantage of the legendary
EDM systems. With the EDM
760 the pilot can monitor
both engines simultaneously
on one 3 1/8th gage.
J.P. Instruments does not
charge their customers for any
software. Whether it is EzPlot,
EzConfig or EzTrends , JPI will not
charge you a penny for downloading
and using this software. It's FREE
!!!